Frequently Asked Questions

Enter your vehicle information using the Vehicle Selector tool located to the left of the search bar. Once your vehicle is loaded and selected, any listing you visit will show if that part is compatible with the vehicle you selected. If you need further confirmation or assurance, then please feel free to email us at marketing@wjbautomotive.com.

No. All parts that are available to purchase are already listed on our website. For business related inquiries, please contact us at info@wjbautomotive.com.

All orders will receive a tracking number once they are processed. You should receive a separate email that contains your tracking number once it is available. Alternatively, you may track your order using the Track Order option located on the top left side of the menu on our website.

We process orders on a daily basis, excluding weekends and select holidays. All orders received before 12:00PM EST will be processed and shipped out the same day. All orders received after 12:00PM EST will be processed and shipped out the next business day.

All standard orders will ship out from our warehouse in Newton, North Carolina.

No, our warehouse does not allow for will call or customer visits. All orders will need to be shipped to a shipping address of your choice.

Yes. We will ship to anywhere in the world that accepts shipment from the United States. Shipping costs may vary depending on the location of the shipping address.

Yes, we allow for returns on most orders. Please visit our Refund and Returns  policy page for further information.

Yes, most products listed on our website include a 12-Month Manufacturer’s Warranty that covers any factory defects of the product for up to 12 months from the initial purchase date. Please note that this warranty is only good for replacements and NOT refunds. Please visit our Warranty page for further information.

If the part you ordered does not fit, then you may start a return request by sending an email to info@wjbautomotive.com. Please visit our Refund and Returns policy page for further information.

No, we cannot take orders over the phone and only accept orders made through this website.